Building a practice shouldn't mean losing your freedom. Using The Practice Partner Method™, we give allied health professionals strategic partnership at every stage, giving you the support you deserve so you can focus on clients, growth, and actually living your life.
Practices supported across Australia since 2020
Revenue growth for practices in their first 6 months with us
YEARS average client partnership length
weeks from idea to income-ready practice

You're treating clients, managing bookings, chasing invoices, updating your CRM, answering emails at 9pm, and trying to keep your practice running while life happens around you.
You're the bottleneck. Nothing moves unless you move it.
The hours you need to grow your practice are the same hours disappearing into admin. You're choosing between helping clients and having a life—and that choice is stealing your time.
Structured Practice Management was born from a simple belief: practice owners shouldn't be buried running a practice and forced to choose between helping their clients and having a life.
Practitioners go into allied health to help people, but end up overwhelmed managing the back end systems, vendors, compliance, marketing, clients.
Information doesn't flow. Hours disappear to simple coordination. You're burnt out, income capped, and stuck doing admin instead of the work you trained for.
We solve the coordination problem through partnership.
Founded by Serena Jones, who has spent 10+ years in allied health practice management and is also a partner in a growing psychology clinic herself. SPM is built by specialists who understand your world.
We are CRM experts, receptionists, marketers, bookkeepers, and strategists together as one coordinated team with one point of contact. You stop being the hub and reclaim your time while we partner with you to handle the business operations.
We're local, coordinated, and treat your practice like our own.
Since 2020, we've supported over 200 practices across Australia. Our clients stay with us for years because we're committed to their journey, not just a transaction.
Here's the thing most practice owners don't realise: you're probably managing multiple contractors or team—each good at what they do, but no one coordinating them. You've become the hub, syncing information, bridging gaps, making sure nothing falls through the cracks.
That coordination is stealing your time.
In chess, one strategic mind coordinates all the pieces. Every piece has a role, but they only win when someone sees the whole board and directs every move.
We work the same way.
We're the strategic coordinator with all the pieces on our team—CRM experts, receptionists, marketers, bookkeepers, strategists—all working together, coordinated internally.
You have one relationship. One point of contact. One team that handles the coordination you've been carrying.
We see the whole board with you.
We move the pieces for you.
You focus on clients, growth, and your life.
That's how you reclaim your time.

Every practice moves through predictable phases of growth, each with specific operational needs. The Practice Partner Method™ maps exactly what you need at each stage—and how we partner with you through it.
Whether you're just starting out, stabilising operations, or ready to scale strategically, we step in where you are and grow with you.
START →
Build your foundation
You're launching a practice or starting fresh. We partner with you to build solid operational foundations from day one.
STRUCTURE → Stabilise your business
You've got clients, but operations feel chaotic. We partner with you as your virtual operations team so you're not the bottleneck.
SCALE →
Strategic Growth & Scale
Your practice is running well, and now you want to grow strategically. We partner with you as your strategic growth team to scale sustainably.
Not sure where you're at?
From scattered coordination → to one integrated partner
From operational overwhelm → to sustainable systems
From being the bottleneck → to focusing on what you do best
From time consumed by admin → to time reclaimed for clients and life
From isolation → to partnership and support
Your practice runs without depending on you to hold it together.

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